Remember these battle tested best practices when planning your next virtual deposition
Recently, a live deposition of a key witness was rescheduled as a remote or virtual deposition due to travel restrictions caused by Covid-19. It was a simple request made more complex when the client indicated that fifty attorneys would be attending remotely. By drawing upon the best practices learned from scheduling hundreds of remote depositions, the Henderson Legal Services team was able to meet and exceed expectations for this virtual deposition.
A case study of this remote deposition highlighted the best practices required for any deposition requiring remote streaming technology:
- Get comfortable using remote streaming technology: A custom training session based on each user’s experience or inexperience will be vital to the success of your deposition. No attorney wants the remote court reporting to distract from the legal strategy involved in deposing a witness and presenting exhibits.
Best practice: Schedule as many training sessions as needed to feel comfortable with the remote deposition technology.
- Explore all of the remote deposition options: If your court reporting service provider only offers one remote streaming technology, find another provider. There are many streaming technologies available with options for video, audio, streaming text and streaming exhibits.
- Consider how many streamed feeds will be required.
- Can exhibits be introduced through the remote solution?
- Is it best to run the audio through the computer or over the phone?
- If your location has limited bandwidth and multiple users streaming at the same time, consider steaming the video feed and listening to the audio via phone.
- When listening to audio telephonically, reduce feedback by muting the computer audio.
- Finally, have attorneys mute their computer or phone when listening to the witness. No technology in the world can eliminate barking dogs or screaming children from interfering with the witness audio when microphones are left on.
Best Practice Remind all participants in the remote deposition prior to the deposition date to review these best practices.
- Be sure there is a streaming technology support team ready to jump in when there is a technology issue: While most remote depositions go off without a hitch, you will want your deposition service provider to monitor the live audio and video feed and to provide live tech support at a moment’s notice.
Best practice: Be certain a dedicated streaming technology support person monitors the live stream deposition. Generally they are able to resolve issues immediately with minimal interruption to the deposition.
Henderson Legal Services has been a leading provider of remote deposition services for clients around the world. For more information or help with your upcoming remote deposition.